Privacy Policy

1. Introduction and Scope

DataStreamNet ("we," "us," "our," or "Company") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, process, and protect your information when you visit our website datastreamnet.digital (the "Website") and use our services.

This policy applies to all information collected through the Website and our services. By accessing and using our Website, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

2.1 Personal Data

We collect information you provide directly:

• Contact information: Name, email address, phone number, company name
• Communication data: Messages, inquiries, feedback, and support requests
• Account information: Username, password, and account preferences
• Billing information: Invoice details and payment information
• Professional information: Job title, department, and organizational details

2.2 Usage Data

We automatically collect information about your interaction with our Website:

• Device information: Device type, operating system, browser type
• Access logs: IP address, pages visited, time spent, referring URL
• Behavioral data: Clicks, scrolling patterns, features used
• Performance data: Load times, error reports, technical issues

2.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your experience. See our Cookie Policy for detailed information.

3. How We Use Your Information

We use collected information for:

• Service provision and delivery
• Communication and customer support
• Marketing and promotional purposes
• Website improvement and optimization
• Legal compliance and security
• Analytics and data analysis
• Fraud prevention and risk management

4. Data Sharing and Third Parties

We do not sell your personal data. We may share information with:

• Service providers and business partners
• Cloud infrastructure providers
• Analytics providers
• Legal authorities when required
• Your consent for specific purposes

5. Data Retention

We retain your data for as long as necessary to provide services and comply with legal obligations. Retention periods vary by data type:

• Account data: Duration of account plus 2 years
• Marketing data: Until unsubscribe or 3 years
• Log files: 90 days standard retention
• Legal data: As required by law

6. Your Rights Under Privacy Laws

GDPR Rights (EU residents): You have rights to access, correct, delete, restrict, and port your data. You can withdraw consent at any time.

CCPA Rights (California residents): Right to know, delete, and opt-out of sale of personal information.

LGPD Rights (Brazilian residents): Right to access, rectify, delete, and port your personal data.

To exercise these rights, contact us at privacy@datastreamnet.com.ar

7. Data Security

We implement comprehensive security measures including:

• End-to-end encryption for data transmission and storage
• SSL/TLS protocols for secure connections
• Access controls and authentication mechanisms
• Regular security audits and assessments
• ISO 27001 and SOC 2 Type II compliance
• Secure data centers with redundancy

8. International Data Transfers

Your data may be transferred, stored, and processed in countries other than Argentina. We ensure adequate safeguards including Standard Contractual Clauses, Binding Corporate Rules, and adequacy determinations where applicable.

9. Children's Privacy

Our Website is not intended for individuals under 18 years old. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information immediately.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The "Last Updated" date at the top indicates when this policy was last modified. Continued use constitutes acceptance of changes.

11. Contact Us

Data Protection Officer: privacy@datastreamnet.com.ar

General Contact: contact@datastreamnet.com.ar

Address: Av. Leandro N. Alem 690, Buenos Aires C1001AAO, Argentina